If you use Carevra as intended and do not receive a single first-round interview within 60 days of your purchase, we refund you in full. No arbitration, no store credit, no negotiation.
Holders of the Executive Career Sprint ($199, one-time, 90 days of access) and Professional subscribers on either the monthly ($29.99) or annual ($249.99) plan. The free tier is not covered — it costs nothing, so there is nothing to refund.
The guarantee assumes the product was actually used. Within the 60-day window you must:
Any scheduled live conversation with an employer, recruiter, or search firm about a specific role — recruiter screen, hiring-manager call, or panel. Automated assessments, rejection emails, and generic recruiter InMail do not count against you.
Email support@carevra.io from the address on your account, any time between day 60 and day 90 after purchase, with your application list. We review claims within five business days and issue approved refunds to the original payment method within ten business days.
Refunded Executive Career Sprint accounts keep read-only access to documents already generated; further generation is disabled.
One claim per person. The guarantee covers the interview outcome, not the hiring decision — we cannot guarantee an offer, a salary, or a specific employer. Claims involving fabricated application logs are denied.